Questions and answers

videoemail lets you record a video and send it as an email. You record your camera, or your screen with your camera, in your browser. On Individual and Business you can upload a video instead.

The person you send it to gets an email with a preview. The preview links to a page where the video plays.

No. They open the link in the email and the video plays in their browser. They never need an account or an app.

Recording works on a computer. Sign in on a computer to record a video email. Phones and tablets are for viewing: anyone can watch a video email on a phone.

Free is $0. Individual is $0.99 per month. Business is $100 once, plus $0.99 per user per month, and admins are free. See what each plan includes.

Each person you send to gets their own viewing link. A viewing link is a long random link that can't be guessed. But anyone who has the link can watch, and reply if replies are on, until it expires or is deleted.

Forwarded links work for whoever holds them. There is no passcode and no check that the viewer is the person you sent it to.

Deleting a message stops the link and removes videoemail's copies. It cannot recall the email already delivered.

No. Videos are streaming only, on every plan. That deters casual saving, but it cannot stop someone recording their screen.

Files you attach are different: the recipient downloads those from the viewing page.

No. There is no view tracking of any kind. videoemail doesn't show you whether or when a video was played, and there are no view counts.

On Free, 7 days. On Individual, 30 days. On Business, from 1 to 45 days, set by the company's admin. The period counts from when you send.

When it ends, the video, its preview, its attachments, any video replies and the viewing link are deleted completely. Nothing about the message is kept after that: not the subject, the message text or who it was sent to.

Two exact details. A deleted record can stay in our database backups for up to 7 days, until that backup ages out. And for Business we keep one number per company: how many video emails it sent each month. That number holds no content, no recipients and no link to any message.

On Individual and Business, yes, at any time, from your list of sent messages. Free has no list of sent messages, so you can delete only on the screen shown right after you send.

Deleting stops the link and removes videoemail's copies. It can't be undone, and it cannot recall the email already delivered: the subject, your message and possibly a copy of the preview image stay in the recipient's inbox.

Not on a Free or Individual account. You sign in with your User ID and password. If you want extra protection, turn on two-step sign-in in Settings > Security: then each sign-in also asks for a 6-digit code from an authenticator app on your phone.

On a Business account it is required for everyone in the company, admins included. Each person sets it up the first time they sign in.

For now, sign-ups are open to customers in the United States only. You can send a video email to anyone, wherever they are.

A company gets its own subdomain, its own branding, its own sending address or domain, and an admin portal. We set up the domain and branding for you, within a week. Read about Business.

Every video email and every viewing page has a Report abuse link. Use it to tell us about spam, phishing or fraud, harassment or illegal content. You can also email info@videoemail.io.

Email info@videoemail.io.